Privacy Policy

1. Introduction

Solve Consulting (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our consulting services. Please read this policy carefully. By engaging with our services, you agree to the practices described herein.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Personal Identification Information

Full name, date of birth, and nationality
Passport or national ID number and copies
Tax identification numbers
Marital status and family details (where required by official procedures)

2.2 Contact Information

Email address and phone number
Residential address in Türkiye and abroad

2.3 Financial & Legal Information

Real estate ownership documents
Bank statements or proof of income (where required)
Business registration details

2.4 Technical Information

IP address, browser type, and usage data when you visit our website
Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

To process and manage your official applications and procedures on your behalf
To communicate with you regarding the status of your case
To comply with legal obligations under Turkish law
To improve our services and website functionality
To send you relevant updates or notifications related to your ongoing matters
To verify your identity and prevent fraud

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under applicable data protection legislation, including the Turkish Law on Protection of Personal Data (KVKK No. 6698):

Performance of a contract: Processing is necessary to provide the consulting services you have requested
Legal obligation: Processing is required to comply with applicable laws and regulatory requirements
Legitimate interests: Processing is necessary for our legitimate business interests, provided these do not override your rights
Consent: Where required, we will obtain your explicit consent before processing

5. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With official government institutions (e.g., Directorate General of Migration Management, Land Registry, Tax Offices, Municipalities) as required to complete your procedures
With notaries, legal translators, or sworn translators as part of document preparation
With our trusted service partners who assist in delivering our services, under strict confidentiality obligations
When required by law, court order, or regulatory authority

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. In general, client records are retained for a minimum of 5 years following the completion of services, in line with Turkish legal requirements. After this period, data is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. All staff handling personal data are bound by strict confidentiality obligations. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under applicable data protection laws, including KVKK, you have the following rights regarding your personal data:

Right to be informed: You have the right to know whether your data is being processed
Right of access: You may request a copy of the personal data we hold about you
Right to rectification: You may request correction of inaccurate or incomplete data
Right to erasure: You may request deletion of your data where there is no legal basis for continued processing
Right to object: You may object to the processing of your data for certain purposes
Right to data portability: You may request transfer of your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the details provided in Section 11.

9. Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You may choose to disable cookies through your browser settings; however, this may affect the functionality of certain parts of our website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

10. International Data Transfers

Your personal data is primarily processed and stored within the Republic of Türkiye. If any transfer of data outside of Türkiye is necessary, we will ensure that adequate safeguards are in place in accordance with applicable data protection legislation.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Solve Consulting
Email: info@solvesconsulting.com.tr
Phone: +90 XXX XXX XX XX
Address: Istanbul, Türkiye

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.